Director, Compliance (Compliance Risk Monitoring) Global Projects

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Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being a leading and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview Compliance plays a critical role in ensuring Coupang operates ethically, transparently, and in full alignment with applicable laws, regulations, and internal policies. As a Compliance Director/Senior Principal, you will lead and manage compliance programs across multiple domains, ensuring they are effectively embedded into the organization and executed with rigor. You will act as a strategic partner to business and functional leaders, driving compliance program governance, risk management, and remediation efforts while operating in a fast-paced, rapidly evolving global environment. What You Will Do Develop and manage compliance programs across key domains including Health & Safety, Fire Safety, Fair Trade, HR, Product & Trade, Environment, Last Mile Logistics, Trust & Safety, AML/Sanctions, Data Privacy, Ethics & Anti-Corruption, and Financial Crime *Manage 1 to 3 assigned compliance domains based on expertise, with global coverage across compliance projects Drive program governance by establishing timelines, tracking progress, and ensuring delivery of key compliance priorities Develop and maintain centralized risk tracking systems to monitor compliance gaps and remediation progress Ensure timely identification, escalation, and resolution of non-compliance issues across the organization Collaborate closely with compliance domain leaders and cross-functional stakeholders to ensure program effectiveness and alignment Prepare and communicate reports, dashboards, and metrics on compliance program performance, including risk status, legal registers, monitoring activities, and compliance priorities Partner with senior leadership to drive remediation efforts and strengthen compliance controls Drive continuous improvement initiatives to enhance compliance frameworks, processes, and organizational awareness Promote a strong compliance culture by embedding policies, standards, and expectations across the organization Basic Qualifications Bachelor’s degree in Law, Business, Finance or related field 10+ years of experience in compliance, risk management, or related areas Strong project management and organizational skills with the ability to manage multiple priorities under tight deadlines Experience in compliance program management and risk assessment methodologies Analytical mindset with the ability to evaluate complex risks and develop practical solutions Excellent communication and stakeholder management skills Ability to work independently in a fast-paced and ambiguous environment Preferred Qualifications Broad knowledge across multiple compliance domains Experience managing compliance programs in e-commerce, technology, or logistics environments Global or regional compliance program management experience Strong influencing skills and ability to partner with senior leadership Advanced degree or professional certifications (e.g., CAMS, CIPP, CPA, JD) Strong organizational and program management skills Recruitment Process and Others Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer. Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met. This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/