Director, Back-End Engineering (Fulfillment Tech)

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Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Coupang Fulfillment Technology Organization Our Fulfillment Technology organization is responsible for building the next generation warehouse management systems that focuses on automation and flexibility. This will also enable us to scale up our systems for our growing customer base and promote innovative solutions for fulfilling our customer orders. Role Overview and What You Will Do This is a leadership role in which you will directly manage and scale a team(s) responsible for delivering our foundational building blocks of next generation warehouse management systems. We provide inventory, orchestration and data platform solutions that power our fulfillment processes. This is an unique opportunity to build new technologies that go well beyond existing industry standards. You will partner with our product, program management stakeholders and other engineering leaders to build and deliver the roadmap of your teams. You should provide hands-on technical leadership to solve complex problems, make right architecture decisions with a balance of strategic and tactical plans. You should set up the right practices for delivering high quality software and mechanisms to keep our stakeholders updated. Finally, as we're scaling rapidly, you'll have lots of opportunities to build and grow the team via hiring and mentoring. You should be somebody who enjoys recruiting and coaching, is customer-centric, and feels strongly about delivering results. Basic Qualifications * 10+ years of professional experience in software development/engineering * 5+ years of engineering management experience * Computer Science fundamentals in object-oriented design and data structures * Computer Science fundamentals in algorithm design, problem solving and complexity analysis * Knowledge of best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing and operations * Experience with distributed computing and enterprise-wide systems * Experience recruiting, hiring and managing a team * Bachelor’s Degree in Computer Science or related field Preferred Qualifications * Experience working in warehouse management systems and fulfillment technologies * Experience taking a leading role in building complex software systems that have been successfully delivered to customers * Experience communicating with users, other technical teams and senior management to collect requirements, describe software product features, technical designs and product strategy * Experience mentoring junior software engineers to improve their skills and make them more effective product software engineers * Experience influencing software engineers’ best practices within your team * Hands-on expertise in many disparate technologies, ranging from front-end user interfaces through to back-end systems and all points in between * Experience working backwards from the customer and delivering innovative, simple solutions Pay & Benefits Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $174,000/year to $299,000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. Annual bonus is 0-20% of the base salary. General Description of All Benefits * Medical/Dental/Vision/Life, AD&D insurance * Flexible Spending Accounts (FSA) & Health Savings Account (HSA) * Long-term/Short-term Disability * Employee Assistance Program (EAP) program * 401K Plan with Company Match * 18-21 days of the Paid Time Off (PTO) a year based on the tenure * 12 Paid Holidays * up to 6 weeks of Paid Parental leave * Pre-tax commuter benefits * MTV - [Free] Electric Car Charging Station General Description of Other Compensation “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at [REDACTED_EMAIL]. Job Requisition ID: R0074105