Director, Tech Infrastructure Security

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Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview As a Director on the Tech Infrastructure Security team, you will own the platform that enables Coupang to win and grow our customers’ confidence while rapidly expanding and scaling our services. The Security Infrastructure team builds core security services and libraries used by all Coupang services to secure themselves and our customers. Our work supports teams across Coupang and thousands of microservices. We aim to make Coupang and its products more secure while also making our engineers more productive. Our responsibilities include building Identity and Access Management (IAM) functionality for our entire ecosystem of vendors, sellers and shoppers. We are looking for an engineering leader for our IAM platform. You will drive the evolution of our Security Infrastructure, including our ecosystem of authentication and authorization technologies. The successful candidate will be someone who can hire and retain the best, build an effective organization, work across groups to deliver business impact, and is not afraid to dive deep when needed. As a senior leader, you will work with key stakeholders to see the big picture across groups, drive strategic investments and root out inefficiencies. What You Will Do * Help build a great Security Infrastructure team by hiring the best and actively shaping team culture. * Drive the evolution of our IAM platform by overseeing strategy, creating roadmaps, driving execution, and working for company-wide adoption. * Drive alignment across key stakeholders on strategic roadmaps and deliverables. * Partner with teams across the company to proactively identify business and technical opportunities. * Drive execution through technical and organizational complexities, balancing strategic goals and immediate impact. * Dive deep when necessary to lead by example and help with high priority projects. * Contribute to the Coupang engineering community through cross-company initiatives. * Inspire teams to raise the bar on design, development and Operational Excellence. Basic Qualifications * Bachelor's degree in Computer Science, Electrical Engineering, Math, or a closely related field * 8 years of experience in backend software development * Experience working in cloud environments, particularly AWS * Demonstrated experience in building and maintaining highly available, distributed systems Preferred Qualifications * Masters or PhD degree in computer science or other related technical field. * Experience leading design and development of large scale distributed systems. * Recent experience with security, IAM or related technologies. * Experience in collaborating with cross-functional teams to define mission, vision, and roadmaps. * Experience handling multiple competing priorities in a fast-paced environment and leading the delivery of large-scale services for complex business offerings. Preferred Qualifications * Hands-on experience building security protocols and/or IAM systems. * Experience in collaborating with cross-functional teams to define mission, vision, and roadmaps. * Experience working with Infrastructure as Code, Kubernetes, gRPC and Istio. Pay & Benefits Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $174,00/year to $299,000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. General Description of All Benefits * Medical/Dental/Vision/Life, AD&D insurance * Flexible Spending Accounts (FSA) & Health Savings Account (HSA) * Long-term/Short-term Disability * Employee Assistance Program (EAP) program * 401K Plan with Company Match * 18-21 days of the Paid Time Off (PTO) a year based on the tenure * 12 Public Holidays * Paid Parental leave * Pre-tax commuter benefits * MTV - [Free] Electric Car Charging Station General Description of Other Compensation “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. Recruitment Process * Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at [REDACTED_EMAIL]. Job Requisition ID: R0073569