Senior Software Engineering Manager, Rocket Growth - Seller Success

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We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. About the Role: At Rocket Growth, our mission is – Rocket Growth strives to offer Coupang customers the best available selection and the lowest possible price and provide Coupang sellers the utmost convenience of selling. We are seeking an experienced hands-on leader as a Senior Software Engineering Manager to join us to take the business to the next level. We are also looking for a tech leader with a proven track record of designing and building large-scale distributed systems preferably with a background in the E-commerce space. You will be a team leader who will lead the development for improving the Marketplace platform's scalability, reliability, availability, extensibility, and performance. As we continue to scale and innovate, you will be working in a fast-paced environment along with a team of smart and passionate global engineers to design and implement various systems to meet the needs of the Rocket Growth business. What You Will Do : As the SDM, you will: * Lead an agile team of developers to build scalable, stable, and maintainable software systems, while driving architectural decisions and engineering best practices. * Recruit, hire, and develop talent through mentoring, 1:1 coaching, and career‐growth support. * Collaborate with product owners and stakeholders to understand and prioritise requirements, shape the roadmap, and deliver high‐quality solutions. * Define and report key engineering metrics, ensuring strong execution across development, implementation, and operations. * Drive continuous improvement, standardisation, and optimisation of engineering and business processes. * Communicate effectively across users, technical teams, and leadership to define product features, influence strategy, and guide complex software from concept to delivery. * Serve as a thought leader with broad technical expertise—spanning front‐end to back‐end—focused on building customer‐centric, innovative, and simple solutions. Skills & Qualifications: * Bachelor’s Degree in Computer Science or related field with 10+ years of experience. * At least 2+ years of experience leading a software development team through multiple product / platform releases. * Experience mentoring junior software engineers to improve their skills and make them more effective software engineers * Experience building and operating distributed systems that are highly available. * Professional coding experience using modern programming language such as Java, Scala, Kotlin, C++, C#, etc.; strong object-oriented design and algorithmic analysis background. * Deep experience building high quality software with the Agile processes: Software. * Design, code reviews, QA process. * Ability to handle multiple competing priorities in a fast-paced environment. Type of work model :- * Hybrid / Onsite / Remote working Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work. Details to consider * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/